PHONE & VOIP SYSTEMS
We install and configure phone and Voice-over-IP systems, based around an on-site controller or, more usually, through a Cloud-hosted management system.
We manage the system for customers but can also provide access for admin functions, such as naming extensions, resetting voicemail passwords, amending hunt groups and uploading music/messages on hold.
Calls from mobiles can be set to display as if from your business number. Incoming calls can be automatically routed through the same call flows as for the office.
We also provide packages with inclusive calling, unlimited conferencing, free-phone numbers, and customisable caller ID.
To ensure a good standard of audio on the phones, AM CSS segregate the data traffic on your network from the phone system using virtual networking (vLANs). In addition, we implement Quality of Service (QoS) protocols on the phone vLAN specifically designed to assist the quality of transmissions.
Sound like the service you need?
Contact us today to discuss how we can help you